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Getting Started in Your Online Course

You can access Angel, Cayuga's online learning network, by visiting https://cayuga.sln.suny.edu. Please note the prefix "www." is not used for this website. You also may want to bookmark this site instead of accessing it through Cayuga's main website.

The SUNY Learning Network Help Desk phone number is 1-800-875-6269 and is available 7 days a week. They can help with login questions for new or returning students. When you log in to Cayuga's Angel website please read the messages on the right-side column of the screen for news and general information.

Angel login username and password letters will be sent to new students about 10 days before the start of the semester. However, once you log on to Angel you will not be able to view your course until 6 days before the course start date.

Please check your schedule on myCayuga to verify start dates before you call the college regarding missing courses on Angel. If a course vanishes on Angel the most common cause is that you have been dropped at the Registrar's office due to non-payment of a bill. Please check your myCayuga account if you do not see your course for start dates.

Your Angel Username looks something like:

  • jsmith99
    Note: in Angel it used to be jsmith99-CAY, but the “-CAY” is now gone

You can look this up in myCayuga by logging in and clicking the "Student Tab", "My Student Tools", "My Student Information" and then "View My Credentials" links.

Your password is case sensitive. When you log in for the first time, your Angel password will be either your original Cayuga password (provided to you in your password letter) or your changed Cayuga password (if you have updated it). Please first try your original Cayuga password and then try your changed Cayuga password.

NOTE: You will be prompted to change it on Angel – please note your changes. You have been sent your Cayuga Password in previous mailings. If neither password works, please call the SLN helpdesk at 1-800-875-6269 to have it reset.

If you drop or add a course, your homepage will automatically change by 8 PM of that day to reflect your new schedule. If a change appears in your course list that you did not request, please call the Registrar's office at 315-255-1743 ext 2217.

 

Browser Compatibility

The SLN Angel system may encounter technical problems with Internet Explorer 6.x for Windows. We recommend that you download and use either:

 

ANGEL for Mobile Devices

If you have an eligible smartphone, you can now use it to access My Grades, Lessons, Discussions, and more using the Blackboard Mobile™ Learn application. Click here for more details and download links.

 

Technical help

If you need help getting into your course, sending assignments, requesting a password or with other technical issues, contact the SLN HelpDesk at 800-875-6269 (extension 2) during the following hours (Eastern time), or email at helpdesk@sln.suny.edu.

Monday - Thursday 8:00 a.m. - 9:00 p.m.
Friday 8:00 a.m. - 5:00 p.m.
Saturday 1:00 p.m. - 5:00 p.m.
Sunday 1:00 p.m. - 9:00 p.m.

 

Accommodations for Students with Disabilities

Requests for accommodations in online classes must be made through the Office of Accessibility Resources. Please make requests before the start of the course so accommodations will be in place when needed. Implementing online accommodations may take up to 2 weeks. Be prepared to provide documentation of your disability. See the documentation guidelines webpage for more information. View their website for contact information.

 

Textbooks and supplies

It is your responsibility to get the required textbooks and materials before your course starts. Your course description on the SLN website will provide information on the required textbooks and materials, as well as information about the College bookstore, under the “Book Info” link. You can visit Cayuga's bookstore at either the Fulton or Auburn campus (for online courses, check to make sure the campus store has your textbooks in stock), or you can phone your order to the bookstore and have it shipped to you. You can buy your textbooks from other sources, but it is your responsibility to get the right titles and editions. Failure to obtain correct textbooks or materials will not entitle you to a refund of tuition if you drop the course, nor does the College or faculty have any responsibility to assist you with these materials.

 

Attendance Policy

Attendance in an online course is defined as an active post or submission within the course including discussions, written assignments and tests. This standard will be used to determine all attendance issues, including but not limited to, never having attended reports, last date of attendance, and involuntary withdrawal from a course due to lack of attendance.

 

Other questions?

For further details, please read Credit Courses Online - FAQ. You can also contact Ed Kowalski in the Academic Programs Office at 315-255-1792 x 2498.