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Course Schedule Viewer

Help Desk/Software Concerns

CRN:
31879
Section:
CS 082-040
Schedule:
Thurs
06:00 PM
08:25 PM
M335
Dates:
03-03-2014 – 04-14-2014
Availability:
13 (Capacity: 24)
Campus:
Auburn
Credits:
1 credit hours
Instructor:
Joshua Rogalski
rogalskij@cayuga-cc.edu

Course Description

Prerequisite: BUS 225 or MS Office applications experience. Overview of the knowledge, skills, and concepts of typical help or support desk functioning. Also introduces selected technical problems and solutions as well as discussions of technical communications.

TEXT BOOK INFORMATION

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Bookstore Information:
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Additional Detailed Class Information

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Additional information could contain the following:
Prerequisites and requirements, learning objectives, other books and materials required, or any other additional course materials.