Cayuga Community College is pleased to announce that Pat Fiorillo-Bullock received the Educational Support Excellence Award for 2011. An employee of the College since September 1999, Fiorillo-Bullock currently serves as a typist and switchboard operator at the front desk of the Auburn Campus.
The award recognizes Fiorillo-Bullock for her years of service, demonstrating excellence in performing her duties, and contributing to the campus community. Visitors to the College will know Fiorillo-Bullock for her friendly demeanor and helpful guidance when she greets them upon their entrance to the building. In fact, that's what she loves most about her job.
"My favorite part of this job is the variety of people with whom I interact," she said. "I like to help people. I'm never bored in this job, and I always look forward to coming to work."
Since she arrived at the College, she said she has witnessed many changes in the physical building as well as the technology she uses to her job. For example, when she started working here, she didn't use a computer. Now, much of the information she finds for visitors, including events, schedules, and class cancellations, is available online.
Fiorillo-Bullock said she was pleasantly surprised to receive the award, which includes a plaque and a monetary bonus.
"My wish is that all my coworkers could have the same experience I have had," she said. "They are all excellent employees, and the College is such a pleasant working environment."
Before coming to Cayuga, Fiorillo-Bullock, a registered nurse who earned an associate's in nursing from Monroe Community College in Rochester, worked in the medical field. She also earned a secretarial diploma from the Rochester Business Institute. She received the 2006 J. Richard Mahlstedt Jr. Award, which is given to an employee who is highly regarded by students; and the 2011 Annual Employee of the Year Customer Service Award.