IT SERVICES AND SUPPORT

If you need technical support, please contact our Help Desk or submit a support request ticket by using our Help Desk Portal.

On May 25, 2022, enrollment in Multi-Factor Authentication will be required for all students. We encourage the college community to enroll and set up their authentication methods as soon as possible. Learn how to activate MFA.

HOW TO CONTACT THE HELP DESK

315-294-8568
helpdesk@cayuga-cc.edu

Interoffice: ext 2268
Main Building, M318

Fall and Spring Semesters

Monday – Thursday: 8:00 am – 6:30 pm
Friday: 8:00 am – 4:30 pm

Summer Semester

Monday – Thursday: 9:00 am – 4:00 pm
Friday: 9:00 am – 12:30 pm

Young focused student using a tablet computer