IT SERVICES AND SUPPORT

If you need technical support, please contact our Help Desk or submit a support request ticket by using our Help Desk Portal.

Enrollment in Multi-Factor Authentication is required for all students. Learn more about MFA and how to enroll and activate it for your account.

HOW TO CONTACT THE HELP DESK

315-294-8568
helpdesk@cayuga-cc.edu

Interoffice: Ext 2268
Main Building, M261

Fall and Spring Semesters

Monday – Friday:
8:00 am – 8:00 pm
Saturday – Sunday:
12:00 pm – 2:00 pm

NOTE: Office availability only until 4:30 Monday – Friday. All other open hours, technical support will be available via phone or job tickets request.

Summer Semester

Monday – Thursday:
9:00 am – 4:00 pm
5:00 pm – 8:00 pm
Friday:
9:00 am – 12:00 pm
5:00 pm – 8:00 pm
Sunday:
12:00 pm – 3:00 pm

Young focused student using a tablet computer